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Privacy Policy

We collect and protect your account data when you fund sessions through Touch 'n Go eWallet, Boost, or GrabPay and move between live tables and slots.

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SECURITY LAYERS

Data Protection Measures

We secure your account with multiple layers: encrypted connections for every login and payment, regular security audits of our transaction systems, restricted internal access to personal records, and automatic logout after extended inactivity. Your Touch 'n Go eWallet, Boost, and GrabPay deposits are processed through tokenized payment gateways that keep your wallet credentials off our servers.

Encryption Standard

All data transmitted between your device and our platform uses SSL encryption, so your login credentials, payment instructions, and account details remain unreadable to third parties during transfer. This applies to deposits, withdrawals, and session activity.

Cookie Usage

We place session cookies to keep you logged in as you switch between slots and live tables, and preference cookies to remember your language and display settings. You can disable non-essential cookies through your browser, though this may limit certain features.

Account Security

Your password is hashed and never stored in plain text. We log each login attempt with device and location data to detect unauthorized access. If unusual activity is flagged, we may ask you to verify your identity before approving a withdrawal.

Data Retention

Transaction records and account activity logs are kept for the period required by financial regulations. Once that period expires, we delete non-essential data upon your request. You can ask for a full data export or account closure through the support channels listed above.

PRIVACY CONTACT

Reach Us About Your Data

If you want to review what information we hold, request deletion of non-essential records, or ask how your payment and gameplay data is used, our support team handles privacy inquiries directly. Use live chat for immediate questions about account data access, email us for formal data requests, or check the account settings page for a breakdown of stored information.

Team online

Live Chat

Open the chat bubble in the lobby footer to ask about your stored data, request an information summary, or clarify how we handle your Touch 'n Go eWallet, Boost, or GrabPay transaction records in real time.

Email Support

Send formal data access or deletion requests to our support email address listed in the account dashboard. Include your registered email and account username so we can verify your identity before processing the request.

Account Settings

Log in and navigate to account settings to see a summary of your registration details, linked payment methods, recent login devices, and session history. You can update communication preferences and review active data-sharing consents from this page.

Common Privacy Questions

We collect your email address, username, date of birth for age verification, and phone number for account recovery. When you make a deposit via Touch 'n Go eWallet, Boost, or GrabPay, we record the transaction amount and timestamp but not your full wallet credentials.

Yes. Contact our support team through live chat or email with your registered details, and we will provide a summary of your account information, transaction history, login records, and any preferences you have saved. Processing typically takes a few business days.

We track which slots and live tables you open, session duration, and bet patterns to recommend games that match your preferences and to identify unusual activity that might indicate a security issue. This data is not shared with third parties for marketing purposes.

When you deposit through Touch 'n Go eWallet, Boost, or GrabPay, we share only the transaction amount and your account identifier with the payment gateway to complete the transfer. Your full wallet credentials and PIN remain with the payment provider and are never sent to us.

You can request account closure through our support channels. We will delete non-essential data once any pending transactions are settled and the regulatory retention period for financial records has passed. Transaction logs required by law will be kept until the compliance period expires.

Log in to your account, go to settings, and turn off marketing communications in the preferences section. You will still receive essential account notifications such as withdrawal confirmations and security alerts, but promotional messages will stop within a few days.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.